Accridited Microsoft Partner
About SysBrilliance
GCC and Europe
Our Journey
From a small team with a big belief to a trusted partner for businesses across the GCC and Europe, every step of our journey was shaped by the clients we serve. Their challenges pushed us further, and their results proved what Dynamics 365 can really do. Here is how it unfolded, and why it matters for your business.
It Started With a Belief
In 2018, a small team of Dynamics 365 consultants kept seeing the same problem. Companies had invested heavily in Dynamics 365, yet their teams were still running the business on spreadsheets, email threads and workarounds. The system was live, but much of its value was still untapped. We believed these businesses could get a lot more value out of their existing Dynamics 365, without starting over or replacing what they had. SysBrilliance was founded to prove it.
Finding Our Focus
Our first projects took us into the businesses that push Dynamics 365 the hardest: project-based organizations, contractors, construction companies and facility managers. They run complex jobs, send teams into the field and need to know the true cost of every project. Standard features rarely cover all of that, so we learned to build what was missing, always on Microsoft’s extension model, so every solution stayed upgrade-safe. Getting it right the first time became our standard.
Proving It on the Warehouse Floor
At Fawaz in the UAE, inbound and outbound operations depended on manual work. We introduced Advanced Warehouse Management with mobile devices and eliminated 98% of it. Then we built a custom solution to track direct deliveries from vendor to customer, and back-to-back sales grew by 37%. In Kuwait, Fawaz now runs payroll for more than 4,500 employees in 43% less time.
Crossing Borders
Word travelled. In the United Kingdom, A2C Services replaced heavy spreadsheets with serial number tracking, gaining full traceability of every refurbished laptop and its cost from purchase to resale. In France and Belgium, Sewan asked us to stabilize a system left fragile by a previous provider, and we optimized slow code and cleaned up risky customizations. In Saudi Arabia, Maximus achieved ZATCA e-invoicing compliance using the standard Dynamics 365 feature. From the GCC to Europe, the challenge was different every time, but the goal was the same: a system the business can rely on.
From Projects to Products
After solving the same challenges for client after client, we turned our best solutions into ready-made Add-Ons, built around the way project, contracting and field service businesses work. We also brought our expertise to Dynamics 365 Field Service, so teams in the field and the finance team in the office finally work from one connected system.
Ready for What Comes Next
Today, 93% of our customers choose to stay with us. We are bringing AI agents and business intelligence into Dynamics 365, so our clients can automate more, see more and decide faster. The technology keeps changing. Our promise does not: we look after your Dynamics 365, so it keeps working for your business.
What We Stand For
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Our Impact
We Literally Wrote the Book
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Your Chapter Starts Here
Every client story on this page began with a single conversation. Tell us where Dynamics 365 is holding your business back, and we will show you what it could do instead. Book a free consultation with our experts today.