Accridited Microsoft Partner

Dynamics 365 Services That Drive Growth

Trusted by pioneer companies in
GCC and Europe

Why invest in Dynamics 365 Services

01

Extend Dynamics 365 capabilities to do more

Dynamics 365 might lack some features that are important to your business. We extend your ERP following the best practices.

02

Build specific solutions to your business model

Specific industries require specific solutions. We build bespoke solutions integrated in Dynamics 365 so everyone works on one coherent ERP system.

03

Support day-to-day operations​

Every day comes with its own challenges. We have impelemented a full-fledged support channel to act on support tickets in timely fashion.

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Dynamics 365 Services FAQs

More questions about our services?

We’ve got the answers here.

How do I know which Dynamics 365 service is right for my business?

Start with the problem, not the product. If you are planning a new rollout or a new module, Module Configuration and Bespoke Customization get the system working the way your business does. If you already run Dynamics 365 but it feels slow, manual or hard to use, Existing Solution Optimization and Issue Resolution fix what is holding you back. If you are unsure, our Expert Consultancy starts with a review of your processes and recommends the path with the fastest return. Either way, you get a clear recommendation before you commit to anything.

Not at all. Many of our clients came to us while working with another partner, either for a specialist requirement or because their system needed a second opinion. We start with a review of your environment and existing customizations, then work alongside your current provider or take over fully, whichever suits you. For Sewan, we optimized slow X++ code and cleaned up core-destabilizing customizations left by a previous provider, restoring a stable, upgrade-safe system.

Growth exposes every manual step, spreadsheet and email thread in your processes. We remove them by building automation, controls and traceability directly into Dynamics 365, so your volumes can grow without your headcount growing at the same pace. At Fawaz UAE, we eliminated 98% of manual inbound and outbound warehouse work using Advanced Warehouse Management and mobile devices, and a custom solution for tracking direct deliveries from vendor to customer grew back-to-back sales by 37%. For A2C, which ships several thousand refurbished laptops every month, we replaced heavy spreadsheets with serial number tracking in Dynamics 365, giving full traceability of every laptop and its cost from purchase through refurbishment to resale. Because every solution is built on Microsoft’s extension model, it stays upgrade-safe as your business and the platform evolve.

We specialize in Dynamics 365 Finance and Operations and Dynamics 365 Field Service, with a focus on specialized industries that rely on both: project-based businesses, facility management, contracting and construction. These businesses run complex projects, manage field teams and track costs across every job, so we know their processes and the challenges they face in Dynamics 365. Our Add-Ons are a natural extension of this expertise, built around the way these industries work.

Book a free discovery call. We will listen to your goals and challenges, review how you use Dynamics 365 today, and come back with a clear proposal covering scope, approach and timeline. There is no obligation, and you will leave the conversation with practical recommendations whether or not you choose to work with us.