A2C Services case study

Visionary artisans shaping innovation and excellence across GCC borders, mastering Facility Management, Trading, and Manufacturing with unparalleled expertise.

Company intro

A2C Services is a BSI certified company specializing in refurbished and remanufactured laptops, operating across the United Kingdom and the United Arab Emirates. With a company size ranging from 200 to 500 employees, A2C ships several thousand units monthly, leveraging over three decades of experience in the industry. Serving hundreds of major customers worldwide, A2C has established itself since 1992 as a reliable source for buying and supplying used IT equipment globally. Renowned for its consistent quality, A2C is committed to expanding its presence and becoming one of the leading providers of high-quality refurbished laptops on a global scale.

A2C eliminates heavy spreadsheets and gains 100% control over its inventory with Dynamics 365


A2C were using multiple heavy spreadsheets to manage their inventory. With each laptop having serial number as main tracking information plus over seventy technical specifications to be maintained, they soon found it hard to keep the sheets up to date what resulted in discrepancies in on-hand stock, duplicate serial numbers and a difficulty in tracking the warranty of a laptop. A wise decision is then made to move towards a system that would manage the whole cycle


SysBrilliance has engaged in implementing Dynamics 365 Finance and Operations for their operations in the UK and UAE. SysBrilliance consultants and A2C operations key users worked hand-in hand to find the adequate solutions to get the operations classify each laptop, perform necessary upgrades, and easily record the cost-to-laptop with greater precision until it reaches the hands of customer.

SysBrilliance, A2C Services Ltd, and Dynamics 365, Power BI

“Dynamics 365 Finance and operation Supply Chain Process and SysBrilliance Inventory Serial tracking optimization solution improved inventory process and help the sales team with accurate stock on hand on the system at any time and eliminated managing multiple spreadsheets. The sales team now focus more on the field and offer more solutions to their customers.

Sales Engineers confessed: “The new system has eliminated a lot of lengthy manual data entry, as we can now create sales orders in few clicks. The solution has allowed us to spend more time with our customers, that got immediately reflected in our sales figures!”

Simon De Gruchy says: “the Serial Number tracking solutions tremendously improved the traceability of our inventory. We can now get any information of our stock in couple of clicks!”

Operations team says: “Our day-to-day job has become less stressful since we can track every single laptop’s inbound and outbound activities now on.”

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